CX Hero is an AI-powered customer engagement platform that combines lifelike digital humans, advanced conversational AI, and a touchscreen portal to deliver seamless, real-time interactions across industries.
AI-Powered Portal – A 43-inch touchscreen with a microphone, speakers, and optional peripherals like a POS system.
Lifelike Digital Humans – AI avatars that listen, understand, and respond via voice and text.Conversational AI – Supports natural, human-like interactions with multi-language support.
Knowledge Integration – Connects to company databases, FAQs, and real-time data sources for accurate answers.
Industry Versatility – Designed for retail, healthcare, HR, hospitality, and more.Data & Insights – Tracks interactions and provides analytics to optimize customer service.
CX Hero’s AI is powered by large language models (LLMs) and speech recognition, enabling it to understand questions, provide responses, and adapt to user needs in real time. It continuously improves by learning from interactions and integrating with business knowledge bases.
CX Hero is designed for a wide range of industries, including:
Retail & E-commerce – AI-powered concierge and customer support.
Healthcare – Patient assistance and scheduling support.
Hospitality & Travel – AI-powered check-in, concierge, and booking management.
HR & Corporate Support – Employee onboarding, policy Q&A, and HR automation.
Government & Public Services – Self-service kiosks for public inquiries.
Yes! CX Hero connects with your CRM, databases, APIs, and knowledge bases to provide real-time, accurate responses. It can be customized to pull data from company systems and even process transactions.
CX Hero runs best with a stable internet connection to access AI processing, cloud knowledge bases, and real-time data. However, offline capabilities can be enabled for certain use cases.
CX Hero prioritizes data privacy and security:Uses end-to-end encryption for communication.Can be hosted on-premises or in a secure cloud environment.Complies with GDPR and other data protection regulations.
Absolutely! CX Hero is highly customizable, allowing businesses to:
Design their own AI avatars to match branding.
Train AI on specific knowledge bases for accurate responses.
Integrate with existing software and workflows.
We offer standard and express shipping options. Delivery times vary based on your location and the chosen shipping method. You can view estimated delivery times during the checkout process.
Once your order is shipped, you will receive a tracking number via email. Use this number on our "Track Order" page to monitor the status and location of your shipment.
Our return policy allows you to return items within 30 days of purchase for a full refund. Please review our "Returns and Exchanges" page for detailed instructions and conditions.
