Welcome to CX HERO

About Us

At CX Hero, we are redefining customer engagement with cutting-edge AI-powered interactive portals that provide real-time, human-like assistance. Designed as a virtual staff member, CX Hero seamlessly interacts through voice and touch, supporting 73+ languages to create an inclusive, accessible, and efficient service experience.

What We Do

Our mission is to revolutionise customer service by delivering instant, context-aware responses through secure integrations with business systems, CRMs, and knowledge bases. Whether it's handling inquiries, providing directions, booking appointments, or reducing the workload on human staff, CX Hero increases operational efficiency across all corporate environments, including: retail, hospitality, healthcare and transportation.

How We Work

CX Hero is designed for effortless deployment that only needs one domestic and internet connection, following a simple four-step setup:
Customise avatars to align with your brand identity
Integrate data with your business systems for seamless operation
Configure AI interactions to meet customer service requirements
Deploy instantly for immediate impact

Available as a physical kiosk, the CX Hero portal features a 43-inch 4K touchscreen, microphones, and speakers, with optional add-ons like a POS card reader and printer.

Why Choose CX Hero?

🌍 Multilingual & Accessible – Supports 73+ languages, ensuring a seamless experience for all customers.
Always Available – Operates 24/7, never missing a customer interaction.
🔄 Fully Customisable – Tailor avatars, background, branding, and AI interactions customized your needs.
📈 Scalable & Adaptable – Designed for businesses of all sizes, across multiple industries.

At CX Hero, we are committed to transforming customer interactions with innovative AI technology that streamlines operations, enhances engagement, and elevates customer experiences.

Join us in shaping the future of customer service.

Our mission & values

At CX Hero, we are committed to revolutionising customer engagement through AI-driven innovation. Our mission is to empower businesses with intelligent digital humans and interactive portals, enhancing customer interactions across industries.

Innovate and Inspire

We lead the way in AI-driven solutions, pushing the boundaries of technology to create seamless, human-like interactions.

Quality first

We prioritise quality and customer experience, ensuring every interaction is efficient, engaging, and meaningful.

Integrity and Trust

We build long-lasting relationships through transparency, reliability, and ethical AI development.