CXHero is the future of customer interaction—bridging AI and real-world engagement seamlessly.
Learn moreCX Hero’s AI-powered digital humans provide instant, intelligent, and personalised customer support, reducing wait times and enhancing engagement across industries.
CX Hero Portals serve as interactive touchpoints, combining lifelike avatars, voice recognition, and multilingual support to deliver seamless, real-time customer assistance in any environment.
Fluent in 73+ languages and available around the clock, CX Hero ensures seamless communication and uninterrupted assistance for customers anytime, anywhere.
CX Hero combines AI-powered digital humans with interactive portals and a smart knowledge base to deliver seamless, real-time customer engagement. Whether through standalone portal or integrated solutions, it enhances communication, automates support, and provides instant, context-aware answers tailored to your business needs.
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Engage customers with hyper-realistic digital humans that understand and respond naturally.
Seamlessly communicate with customers in multiple languages, breaking down barriers effortlessly.
CX Hero understands queries in context, providing precise answers while allowing businesses to update and tailor content effortlessly.
Provide instant responses, personalised support, and interactive engagement 24/7.
Comprehensive answers to common queries, providing you with clarity
CX Hero’s AI is driven by an advanced system that seamlessly integrates with your company’s existing knowledge base. This includes data from websites, PDF documents, floor plans, maps, and internal databases. When a user asks for directions, the AI accesses detailed floor plans and location descriptions to provide step-by-step guidance. For other inquiries, CX Hero pulls relevant data from these sources to deliver accurate, context-aware responses, ensuring every interaction aligns with your business needs.
Setup is quick and hassle-free. Most customers have their CX Hero Portals operational within minutes, requiring only a power connection. Designed for effortless deployment, CX Hero ensures businesses can integrate AI-driven customer engagement with minimal setup time.
CX Hero Portals are highly customisable, from the avatar’s appearance to the surrounding environment, ensuring seamless brand integration. Avatars can be tailored with industry-specific attire, branded backdrops, and hyper-realistic designs created through 3D scanning techniques.
Yes, CX Hero seamlessly integrates with various IT infrastructures, ensuring compatibility with your existing systems. Whether you use cloud-based services or on-premise databases, CX Hero can be configured to fit your specific operational requirements.
CX Hero supports multi-language conversations with real-time translation. It can recognize spoken inputs and outputs in different languages and respond accordingly, making it ideal for global businesses.
CX Hero’s AI is powered by large language models (LLMs) and speech recognition, enabling it to understand questions, provide responses, and adapt to user needs in real time. It continuously improves by learning from interactions and integrating with business knowledge bases.
CX Hero is an AI-powered customer engagement platform that combines lifelike digital humans, advanced conversational AI, and a touchscreen portal to deliver seamless, real-time interactions across industries.
CX Hero is highly versatile and can be deployed in various high-traffic environments where customer interaction is essential. Whether assisting travellers in airports, guiding shoppers in retail stores, helping patients navigate healthcare facilities, or supporting students and visitors in educational institutions, CX Hero enhances customer engagement by delivering real-time, precise, and user-friendly assistance.
CX Hero is designed for high-traffic environments where real-time assistance is crucial, such as airports, retail centres, hotels, healthcare facilities, and educational institutions. Its adaptable AI provides industry-specific support, helping businesses enhance customer interactions and improve operational efficiency.
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CX Hero prioritizes data privacy and security:
Uses end-to-end encryption for communication.
Can be hosted on-premises or in a secure cloud environment.
Complies with GDPR and other data protection regulations.
CX Hero runs best with a stable internet connection to access AI processing, cloud knowledge bases, and real-time data. However, offline capabilities can be enabled for certain use cases.
Yes. The CX Hero Portal can include an optional POS system, allowing customers to make purchases, book appointments, or pay bills using integrated payment solutions.
AI-Powered Portal – A 43-inch touchscreen with a microphone, speakers, and optional peripherals like a POS system.
Lifelike Digital Humans – AI avatars that listen, understand, and respond via voice and text.
Conversational AI – Supports natural, human-like interactions with multi-language support.
Knowledge Integration – Connects to company databases, FAQs, and real-time data sources for accurate answers.
Industry Versatility – Designed for retail, healthcare, HR, hospitality, and more.
Data & Insights – Tracks interactions and provides analytics to optimize customer service
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