Transform your existing Knowledge Base into Intelligent
Chat bots
Enhance your customer experience and respond rapidly to your customers needs and requests 24/7 using the latest in Generative AI.
Enhancing Customer Engagement with Intelligent, Data-Driven Chatbots
Optimize Your Customer Support Efficiency
Our AI chatbots utilise your brands knowledge and advanced learning algorithms to understand and respond to user queries in real time, rather than old way of relying on pre-set responses. This ensures precise, dynamic, accurate, and contextually relevant answers for each interaction, continually improving with each conversation for enhanced customer service efficiency.
Use Your Existing
Knowledge Base to Build AI Powered Chatbots
CX Hero transforms your existing knowledge base, including product info and marketing materials, into intelligent chatbots. Utilizing diverse formats like Office documents and multimedia, it ensures chatbots are up-to-date and relevant, while adhering to ISO and GDPR standards for data security and compliance. This makes CX Hero a secure, tailored solution for enhanced customer engagement.
Deploy your chatbots where your customers are
CX Hero's chatbots offer comprehensive, multi-channel support, integrating effortlessly with your website and social media platforms like Discord, Telegram, Facebook Messenger, WhatsApp, and SMS and more with our API. This ensures your business provides consistent, efficient support, adapting to customer preferences for a superior experience.
Let AI: answer questions, capture lead details and nurture leads on platforms customers frequently use and more.
AI Responses Using "Think Before You Speak" Technology
CX Hero introduces an innovative leap in AI chatbot interaction through its "Think Before You Speak" technology. This advanced feature ensures that the large language models (LLMs) powering CX Hero's responses adhere to strict guidelines, eliminating the risk of defamation, off-topic replies, and inappropriate language. With state-of-the-art security measures, CX Hero sets a new standard in AI communication, providing a safe, relevant, and professional user experience while guarding against the latest AI threats.
Transform Your Knowledge Base
Elevate your knowledge base with secure, AI-powered chatbots for 24/7 service, prioritizing privacy and compliance. Transform customer engagement with CX Hero.
Chat Analytics
Allows businesses to track and evaluate the performance of their chatbots, understand user behavior while keeping GDPR Compliant, as standard.
Easy Setup and Managed Deployment
CX Hero is designed for effortless implementation, ensuring businesses can quickly integrate this advanced AI chatbot into their operations without extensive technical expertise.
Multi-Channel Support
CX Hero's Multi-Channel Support feature ensures seamless customer service across various platforms. This feature integrates the chatbot with channels like social media, websites, and messaging apps, providing consistent and efficient support regardless of where the customer chooses to interact.
Enhanced Customer Engagement
Chatbots use artificial intelligence algorithms to understand and respond to user inquiries or commands.
Global Reach With Multi-Lingual Support
CX Hero's Global Reach with Multi-Lingual Support feature expands the accessibility of your services to a worldwide audience. This feature allows the chatbot to interact in multiple languages, breaking down language barriers and enhancing customer experience on a global scale.
Experience the Future of Customer Support with the help of Generative AI
Enhance Customer Engagement and Efficiency with AI Chatbots
Discover CX Hero's AI chatbots for round-the-clock, multi-lingual customer service. Our intelligent system uses your business's unique knowledge base to deliver precise support across platforms, from your website to social media, ensuring a cohesive brand experience for every customer.
Allow your customers to make informed Choices with AI-Driven Support
Empower your customers with CX Hero's AI-driven support, ensuring they make informed choices effortlessly. Our advanced AI chat bots provide real-time, accurate information and guidance, simplifying decision-making. Whether it's product comparisons, detailed FAQs, or personalized recommendations, CX Hero delivers comprehensive support, enhancing customer confidence and satisfaction in their choices. Elevate your customer experience with intelligent, data-driven support that's always a step ahead.
All-in-One Chatbot Solution For Customer Support
Setting the Gold Standard in Advanced AI Driven B2C and B2B Communications
Multi Channel Integration
Automate FAQs, provide product details, and manage inquiries across channels like website, WhatsApp, Discord, and FB Messenger and more.
Use Cases
Explore the versatility of CX Hero with real-world applications that revolutionise customer interactions. Discover how our AI chat bots transform service delivery across various sectors, automate support, and drive sales. From handling simple queries to managing complex transactions, see how businesses enhance customer experiences, reduce response times, and increase overall satisfaction.
Deliver Better Answers and Results 24/7 by Using AI And Your Company's Existing Knowledge
Leverage CX Hero's AI with your existing knowledge for 24/7 enhanced customer support. This approach ensures accurate, relevant answers anytime, aligning closely with your business expertise.
Handle Tech Support Inquires
CX Hero adeptly manages tech support inquiries, providing efficient resolution to technical issues. Our AI chatbots are trained to understand complex tech-related questions, ensuring they deliver accurate solutions and maintain customer trust in your brand's expertise.
Handling FAQ's
CX Hero streamlines the handling of FAQs by leveraging AI to provide instant, precise answers to common queries. This not only improves customer satisfaction but also frees up support teams to tackle more complex issues.
Promotions and Campaigns
CX Hero bots enhance customer interactions by proactively offering tailored promotions and discounts, seamlessly integrating marketing strategies into support conversations. This not only enriches the customer experience but also capitalizes on sales opportunities, announcing product launches and offering deals in context, boosting both engagement and conversion rates.
Responding User Specific Questions
CX Hero chat bots prioritize accuracy and brand integrity, ensuring responses stay true to your brand's voice without "hallucinating" off-topic content. Trained on your comprehensive knowledge base, they adeptly handle everything from fragmented sentences to complex queries, providing dependable answers and upholding your brand's reputation.
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FAQs
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CX Hero is a state-of-the-art AI-driven platform designed to transform your company's knowledge base into efficient chatbots. It's tailored for businesses aiming to enhance customer interaction without the overheads of a full-fledged support team.
CX Hero isn't just a chatbot platform. We offer advanced AI-driven insights, seamless integration with your existing systems, and customisable chatbot personas to truly resonate with your brand's voice. Experience a new era of customer interaction with CX Hero.
CX Hero is designed to be versatile. You can integrate a broad range of data, from textual information and FAQs to transactional data, user preferences, and more. Our platform ensures seamless data integration to offer a comprehensive customer support experience.
We consider your business's information confidentiality as our top priority. CX Hero employs open source models, advanced encryption methods, regular security audits, and stringent data handling policies. Additionally, we abide by global security standards such as ISO/IEC 27001, ISO/IEC 27002, ISO/IEC 27701, GDPR, CCPA and more ensuring that your business information remains protected at all times.
CX Hero is equipped with multi-lingual support, allowing your business to effectively serve a diverse, global audience. It supports various languages including English, Spanish, French, German, Chinese, Japanese, Korean, and several others, facilitating communication across different linguistic groups. This feature enhances the platform's accessibility and reach, making it an ideal solution for international customer interactions.